Archive - Product Discussions RSS Feed

New Product in Development: NEMA 4X PC Enclosure

NEMA 4X PC Enclosure

New NEMA 4X PC Enclosure

Last summer, we released our line of industrial Thin Client Enclosures, which we designed to protect any industrial or desktop-grade small form factor PC or thin client device from the rigors of an industrial environment. These enclosures can be mounted on one of our industrial workstation pedestals, or directly to a wall. Combined with our industrial touch screens and optional keyboards and mounts, these enclosures create a full, rugged workstation using whichever thin client you like.

In the past year this product has become a huge success. We’ve received a lot of great feedback and most customers say don’t change a thing. But there is one request we keep hearing: make me an enclosure that is bigger and can handle even more heat! (more…)

New Folding Keyboard Mount for Low-Profile Installations

New Industrial Wall Mount Folding Keyboard

New Industrial Wall Mount Folding Keyboard

Our new industrial keyboard, featured in the “New Product prototype: Industrial Keyboard” sneak preview back in March, is now shipping. The Industrial Wall Mount Folding Keyboard mounts to any vertical surface and is designed to be used with our Panel Mount Monitors. The keyboard folds up or down for convenient storage and has two different typing positions.

These new keyboards come with our 3-year warranty and are sealed to NEMA 4 (black powder-coated carbon steel) or NEMA 4X (stainless steel) standards. Short-travel and full-travel keypad options are available.

For more details and a full list of specifications, please see the new industrial keyboard’s page.

Corrosion Resistance of Stainless Steel

Surface corrosion on stainless steel

Surface corrosion on stainless steel

One of the first things customers usually say when entering our trade show stall is “Wow, the stainless steel looks great!” We do go to great lengths to make sure things look good, but most of our effort is spent ensuring that our Stainless Steel NEMA 4X products meet the functional anti-corrosive needs of our customers. Equipment used in the food/beverage, pharmaceutical, and chemical industries must be highly resistant to water, cleaning/sterilization, and other industrial chemicals. (more…)

Environmental Ratings: Third-Party Certification vs. Self-Certification

Did you know that NEMA does not require independent testing of monitor enclosures to assure compliance? Because of this, many industrial monitor manufacturers actually “self-certify” their products as being NEMA-rated or IP-sealed, leaving the customer at the mercy of whatever testing methods the manufacturer has decided to use.

At Hope Industrial Systems, we take a different approach. (more…)

Using Shielded CAT5 Cable for Industrial KVM Extenders

Shielded CAT5 Cable with Shielded RJ45 Connector

Shielded CAT5 Cable with Shielded RJ45 Connector

Most KVM Extenders transmit keyboard, video and mouse data over CAT5 cable, which is of course generally used for digital network applications. KVM Extender manufacturers choose this cable because it is cheap, readily available, and most industrial users are used to working with it. CAT5 cable is great stuff for all these reasons but has one significant shortcoming: it can be susceptible to EMI (ElectroMagnetic Interference) in electrically noisy environments.

Fortunately for industrial users, CAT5 (or upgraded CAT5e or even CAT6) cable is available in a shielded variety, and with a properly designed KVM Extender this can greatly reduce problems with EMI. (more…)

Why Our Panel Mount Monitor Collar Creates the Best Seal

At Hope Industrial Systems we take pride in the fact that our Panel Mount Monitors are the easiest to install in the industry. We have achieved this in part through our simple, yet unique design that allows our monitors to be installed with only a single hole cut into the panel:

Panel Mount Monitor Mounting Diagram

Panel Mount Monitor Mounting Diagram

Our configuration offers several benefits: (more…)

New Version of Our Thin Client/PC Enclosure

Industrial Thin Client Enclosure

Industrial Thin Client Enclosure with 5/12 or 5/24 VDC

Based on feedback from our customers, we have released a new version of our Industrial Thin Client/Small PC Enclosure with an integrated power supply that outputs 24 volts in addition to the existing 5 volt output.  This new power option allows the enclosure to be used with a wide variety of industrial PC’s and thin clients that were previously not supported.  The existing model supporting 5/12 VDC is still available. (more…)

New Universal Mount Monitor Assembly, Test and Packaging Service

UM Workstation System Assembly

Universal Mount Workstation System Assembly Service

Installing our workstations just got easier. For $85, we will assemble and test your workstation at our factory then ship the product to you in a single box.

There are numerous options that we offer for use with our Universal Mount Monitors, including keyboards, KVM Extenders, PC Enclosures, mounting options, and cover plates. So, installing our Universal Mount Monitor workstation configurations can get complicated for first-time users. This service option takes care of the hard parts so installation can be quick and simple.

This optional service includes:

  • Putting all system components together to create a single unit, including connecting and securing cables
  • Testing the workstation and cable connections
  • Packaging and shipping the workstation in just one box (more…)

Vetra MegaTouch – A KVM Switch That Works with USB Industrial Touch Screens

Vetra USB KVM Switch with Touchscreen Support

"MegaTouch"™ USB KVM Switch with Touchscreen Support from Vetra Systems

Our customers periodically ask if it’s possible to hook a single industrial touch screen up to two computers. Using a KVM Switch, you can connect a single keyboard, mouse, and/or monitor to control multiple PC’s.

There are many USB-equipped KVM Switch options on the market, but unfortunately they generally do not work with touch screens. USB-equipped KVM Switches often only work with an actual USB mouse or USB keyboard. The switch understands the signals used in these devices, but signaling used in our USB touch screens is very different. (more…)

Figuring out what can we do better

Customer satisfaction has always been one of our top priorities at Hope Industrial Systems. We strive to provide excellent service and support because we know that strong customer relationships are just as important as manufacturing high quality products.

We have recently started sending Net Promoter surveys to most of our customers so we can get a feel of what we are doing right and what we can improve on. These surveys ask one simple question: “How likely is it that you would recommend Hope Industrial Systems to a friend or colleague?” followed by an optional follow-up question: “If I were Hope Industrial Systems, I would…” (more…)

Page 4 of 5«12345»
WordPress Appliance - Powered by TurnKey Linux